Privacy Policy

Who We Are

Pearl Immigration is the data controller for the personal information you share with us. This policy explains what we collect, why we collect it, and the rights you have over it.

Information We Collect

• Identity information — name, date of birth, nationality, passport details
• Contact information — email address, phone number, postal address
• Case information — documents and correspondence relevant to your application (immigration history, family circumstances, employment records, supporting evidence)
• Website usage information — cookie identifiers, IP address, browser type

How We Use Your Information

We use your information to assess your immigration matter, prepare and submit applications on your behalf, communicate with you about your case, and meet our regulatory record-keeping obligations.

Legal Basis

We rely on contract, legal obligation and legitimate interests as the primary lawful bases for processing. For marketing communications we rely on consent, which you can withdraw at any time.

Retention

Case files are retained for six years after the closure of your matter, in line with regulatory requirements. Cookie data is retained per the settings in our Cookie Policy.

Your Rights

You have the right to access, correct, erase, restrict or object to processing of your personal data, and the right to data portability. Contact us to exercise any of these rights. If you're unhappy with how we've handled your data you can complain to the Information Commissioner's Office (ICO).

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated to active clients.